Shipping policy
We aim to carefully pack and dispatch every VASTIKA order.
1. Order Processing
Orders are generally processed and dispatched within [1–3 business days] after successful order confirmation.
During sales, festivals or high-order periods, processing may take additional time.
2. Delivery
Estimated delivery time depends on your location and courier service.
Typical delivery may take approximately [3–7 business days] after dispatch.
Delivery timelines are estimates and are not guaranteed.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout.
Any free-shipping offer will be subject to the terms mentioned on the website.
4. Delivery Delays
Delivery may be delayed because of:
- Weather conditions
- Courier delays
- Public holidays
- Incorrect/incomplete address
- Remote locations
- Unexpected logistical issues
VASTIKA is not responsible for delays caused by third-party courier services.
5. Incorrect Address
Customers are responsible for providing a correct and complete delivery address and contact number.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for re-dispatch.
6. Damaged Package
If your package appears damaged at the time of delivery, please contact us as soon as possible and provide photographs/videos of the package and product.